Association Events

A Cvent Client Success Story

Wednesday, October 28, 2009 by Cvent Client Services
Ever wondered what makes Cvent different from all other e-registration tools? One of our clients, a reading association, used Cvent for their annual event and had nothing but great things to say about our customer service excellence and level of professionalism. As they put it, "Cvent doesn't just make events, they make events a success."

Why? For one, sending out event reminders three weeks before the actual event helped them capture 30 percent more registrants. And their planners did not have to spend hours sitting in front of an Excel workbook to compile the list of undecided invitees. Cvent’s email delivery system is intelligent enough to automatically send out these reminders only to those who have not responded.

Cvent's ability to create customized pages on event websites also afforded this client the opportunity to sell space on these pages. They allowed presenters/exhibitors to contribute to the event by purchasing some "electronic real estate" in which they could put their company logo and a weblink.

Overall, what really sets Cvent apart is our service. As this client told us, "You have a question and the Cvent Client Services team of professionals really is just a phone call or an email away." To make a software WORK for the clients' events is as just important working on the software itself, and Cvent is happy to hear from clients who see this in action!

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