Conference Management

One of our clients had a consultant training convention this year, which was also their first year using Cvent for event management. The event registration went great, and during a review they mentioned how they definitely wanted to take advantage of the post-event survey to get feedback from their attendees after the event. We brainstormed different ways they could utilize this feature for the event, such as emailing the registrants the survey or making computers accessible on-site so that guests could fill the survey out online before they left.

The client ultimately decided that, because it was an Apple-related event, attendees would fill out the survey on iPods that were located all over the convention. This was a huge success! Every attendee was able to access an iPod and fill out the post-event feedback survey before they even left the event. There was no need to rent computers or purchase any additional hardware, and they were able to ensure the completion of the survey in a way that was easy for all parties involved.

This was not only a huge timesaver for them, but also a great use of their resources to take advantage of the survey. It just goes to show that Cvent's post-event feedback feature, with a little creativity, is flexible and even fun!