Since 2008, Green Roofs for Healthy Cities (GRHC) based in Toronto, Canada, has used Cvent as its meeting management software, primarily for its annual conference and year-round training sessions, according to Steven Peck, president. "We probably run about 40 to 50 events a year all over North America, in addition to the annual conference." This year's conference is in Chicago from October 17-20, 2012, celebrating a decade of living architecture at the 10th anniversary of CitiesAlive.
"One of the things we like about Cvent is that if there's a problem, we can call. That's really important and I would say Cvent is very good at providing support."
Green Roofs for Healthy Cities is a rapidly growing not-for-profit industry association working to promote and develop the market for green roof and wall products and services in North America. It works to raise the profile of its more than 600 individual and170 corporate members by developing key training and accreditation requirements, among other goals.
Peck continues: "One of the things we do is GRP training - a Green Roof Professional designation that we developed through a series of meetings with different experts across North America to come up with an occupational standard." This standard is important in protecting the marketplace by having properly qualified individuals knowledgeable in a range of subjects critical to green roof design.
Architects, landscape architects, engineers, construction professionals and general contractors are a few of the fields represented in a typical training session. As a result of training and exams in 40 different cities, "We now have about 500 accredited GRPs in North America." Peck recently conducted training in Austin, Texas. Other cities on the slate for 2012 include Toronto, Annapolis, New York and Atlanta.
Cvent has been instrumental in the training session and conference registration process, and Peck hopes to expand on the services. "One of the things that Cvent didn't have when we started it, that we're contemplating using, is the membership services, particularly as they pertain to giving discounts to members. We can have two pricing structures, one for members and one for nonmembers, so we're looking at potentially using those services and integrating the membership management technology with the event management technology. That's a big advantage."
Jordan Richie, manager of education and accreditation for GRHC, agrees. "For an organization that has members, it's a great way to store all that data in one place and make it easier for our members to register." He uses the software every day, describing it as "very robust and easy to use and get the hang of. I'm definitely pleased with it."
Another "cool thing" is the ability to contact people who, for whatever reason, did not finish the online registration process. "You can capture their contact info. It's good to be able to follow up."
Like Peck, Richie says that support is key. "It seems like everyone in support knows the software inside out, which is great."
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