Opened in 1990 to service the meetings industry and located within the Walt Disney World® Resort, the award-winning Walt Disney World Swan and Dolphin is a deluxe Disney resort hotel and a gateway to Central Florida's illustrious theme parks and attractions. Located in between Epcot® and Disney's Hollywood Studios,™ the property’s magical surroundings, superior service and luxurious facilities make it a premiere destination for meetings professionals.
Eric Opron, Director of Sales and Marketing, believes the property provides the “best combination of the Starwood features and everything that Disney has to offer. Because of our location, guests have easy access to the Disney Difference.” Attendees can visit the Walt Disney World Theme Parks and attractions via complimentary water taxis or shuttle transportation; dine at more than 40 restaurants within walking distance; enjoy numerous evening venues and shopping opportunities at Disney's BoardWalk entertainment district and the Downtown Disney® area. Never a dull moment.
The Evolution of the Meetings Business
As a resort designed for events, it’s obviously a major focus for Opron and his team. Meetings represent “about 60% of our business. We do the largest, most prestigious, property-specific meetings out there,” Opron says. One of the unique features this property also boasts is that a large portion of their function space is stacked, so jumping from session to session takes only a couple minutes.
Electronic RFPS have greatly changed the way the Swan and Dolphin does business. “They make for the ability to do business almost immediately. We can communicate with a client in a matter of minutes, make better-informed strategic decisions and quickly evaluate if we’ll fit their requirements,” Opron observes.
Response time has also evolved due to the new tech. Opron says his team, in this day and age, no longer conforms to the traditional within-24-hour response time. He explains a half-day is realistic without all the fact-finding phone calls taking place. “It’s a standard we try to live by.”
As for being named as one of the Top 10 meetings hotels in the country, “it’s a great honor and a testament to the team here, “ Opron says.
To view the Walt Disney World Swan and Dolphin’s profile on the Cvent Supplier Network click here. To view the rest of the Top 100 Meeting Hotels in the U.S., visit http://www.cvent.com/top100hotelsus.
Learn more about the other Top 10 Hotels and what they say makes them a top US meeting hotel:
#1 The Peabody Orlando
#2 Gaylord Opryland Hotel & Convention Center
#3 The Hyatt Regency Atlanta
#4 Rosen Shingle Creek
#5 The Venetian and Palazzo Resort, Hotel and Casino
#6 Gaylord National Hotel & Convention Center Washington DC
#8 The Westin Peachtree Plaza
#9 The ARIA Resort & Casino at CityCenter
#10 MGM Grand