Patti J. Shock, CPCE, CHT, is a professor in the Harrah College of Hotel Administration at the University of Nevada, Las Vegas. She has been at UNLV for almost 25 years and chaired the Tourism and Convention Department for 18 years. Prior to that, Shock chaired the Hotel, Restaurant and Travel Department at Georgia State University in Atlanta, for 10 years.
Shock is also the Academic Consultant for The International School of Hospitality, a certificate granting school based in Las Vegas.
She teaches Catering, as well as Intro to Conventions and Social Media for Hospitality.
Shock has co-authored 5 books on catering, including A Meeting Planner's Guide to Catered Events. She wrote the F&B Chapters for some of the association books, including IAEE, PCMA and co-authored the F&B chapter in the CIC Manual.
Shock has been a frequent speaker at industry meetings, and is honored to have received many awards and accolades over the years.
If you have questions, or topics for Shock to write about, email her at Patti(dot)Shock(at)gmail(dot)com, with CVENT in the subject line.
The views expressed here are those of the author and do not necessarily reflect those of Cvent or any other organization or individual.