Banquet Service Ratios

Do you negotiate service levels? Do you ask hotels what their service ratios are? Understaffed meal service is not compatible with successful events; regardless of the quality of a...

Business Meetings 411: Building Better Breakouts

Breakouts are one of the most powerful vehicles for engaging participants at business meetings and conferences. A common pitfall is turn them into mini-keynotes and miss out on the opportunity to provide targeted and truly interactive attendee content. Today, we’ll explore strategies for designing effective and interactive breakouts. Two popular formats are: Breakout Sessions: Generally


10 Tips for Designing Gala Events That Sparkle

Tuxedos, lace, the swish of taffeta, and the clink of champagne glasses. ‘Tis the height of the season for galas and glamorous balls. The next time you need to pull out all the stops and design an unforgettable gala, keep these tips in mind. Even with budget constraints, you can still blow your guests away


Creating Classy Christmas Centerpieces

Whether budgets are high, moderate or low, a great centerpiece is an easy way to reinforce an event theme at any time of the year. The following examples illustrate the use of snowglobes, ornaments, decorative elements from nature (e.g. branches, berries) and, of course, candles. Candles Candles elevate just about any centerpiece. Surround them with tinsel,


Food for Thought: Room Drops

A knock at the door, and an amenity is delivered right to your hotel room. That’s just one form of room drop. There are many, both inside and outside the room. Inside room drops include items placed in the room before the guest arrives and checks in as well as those placed in the rooms


Special Meals Should Be No Surprise

There is more demand for special meals now than ever before. Attendees come with all types of allergies, preferences, religious mandates, doctor’s orders…. You should develop a procedure for dealing with special meal requests in advance. Last-minute requests can throw off the kitchen. Because they haven’t planned in advance, they have to pull someone off


How to Decide Between a Host Bar and an Open Bar

Host bar versus open bar – have you ever wondered what the difference is between these two arrangements? Hotel event managers actually get this question a lot, so I figured it would help to explain the difference. Host Bar Payment for a Host Bar is measured on consumption. You’ll pay a bartender fee and settle


Just What Is French Service, Anyway?

You may have seen waiters sailing towards tables, holding silver platters aloft. More importantly for you as a planner, you may have been charged for it on your master account. Professional waiters are adept at several service styles; the most popular is called “French.” But there is some confusion on just what French service is.