Understanding Probability vs. Non-Probability Sampling

Sampling can be a confusing concept for anyone carrying out survey research projects. Knowing some basic information about survey sampling designs and how they differ can help you understand...

Growing Your Hospitality Group Business For Dummies

[eBook] Growing Your Hospitality Group Business For Dummies

Most hospitality professionals have no trouble attracting leisure travelers. But attracting meeting and event planners is a whole different ballgame. That’s why we collaborated with Wiley Publishing to create our new e-book, Growing Your Hospitality Group Business For Dummies, Cvent Special Edition. Here are five reasons you need to read it: 1. Group business is



Data on computers

How Hotels Can Get the Most Out of Technology’s Data Insights

Just because technology exists doesn’t mean that those tools and data insights are being used wisely, efficiently, or cost-effectively. In fact, so much technology exists today that it can be difficult for hospitality professionals not to be distracted by “the next shiny thing” and instead stay up-to-date on the tools that could best serve their



Mobile Event App Benchmark Report: How do you measure up? Strategies from our top performers

Brooke Gracey Talks About The New Mobile Event App Benchmarking Report

CrowdCompass recently released a brand new, never before done, benchmark report on mobile event apps. The report compiles data from 2,000+ events held in 2017 that used a CrowdCompass mobile event app. This report highlights key industry averages and statistics. In addition, the collected information provides actionable ways you can improve your metrics. “This report


Data vs. Intuition: What Should Drive Hotel Decisions?

How much should algorithms dictate business decisions? That’s the provocative question posed by Harvard Business Review (HBR) in a case study about hiring and promoting employees. But it’s a question that can apply to a wide range of circumstances in a wide range of industries — including hospitality and events. As data become more available


Cvent Chatbots

Chatbot Best Practices and Analytics

Are they dealing with a human or a bot? As long as guests and potential guests get the service and assistance they need, hospitality pros can boost productivity and even cut costs through the effective use of chatbots. What Are Chatbots? Even if you think you’ve never engaged with a chatbot, chances are you have. Both Amazon’s Alexa


Passkey Webinar

[Webinar] The Untapped Goldmine for Improving Group Business

End the year on a high note with Cvent’s new two-part webinar series, The Untapped Goldmine for Improving Group Business. Join hoteliers, event planners, and Cvent experts as they dive into little-known ways to increase profit, gain margin, and avoid the pitfalls of missed revenue opportunities in group business. Because when you’re busy entering planner


Cvent Webinars

[Webinar] Tips for Staying Top-of-Mind in the Planner Buying Cycle

Do you have the up-to-the-minute information you need to compete in the crowded hospitality marketplace? Technology is changing rapidly, providing both opportunities and challenges for already very busy hospitality industry professionals. Our new webinar series Three Keys to Getting Ahead of the Competition in 2018 will bring you expert insights and timely best practices that