5 Steps to RFP Success for Hotels

Competition is fierce when it comes to RFP responses. Software automation goes a long way toward streamlining the process, but there are other things you can do to up...

Social Engineering

Social Engineering: What Your Guests Don’t Know Could Hurt You

If you’re not familiar with WonderHowTo.com, it’s a site worth checking out. Its tagline is “fresh hacks for a changing world” and a notable “how to” post from a few years ago is titled “Use Social Engineering to Gain Unauthorized Access to a Hotel Room.” And while it contains a caveat indicating that the information


[Infographic] Hospitality Highlights at Cvent CONNECT 2017

Did you know that there were more than 2,000 planner attendees at Cvent CONNECT this year? From the Trade Show to the keynote presentations, there were plenty of activities and networking opportunities throughout the week. Check out our new infographic that shows the highlights from the Hospitality Cloud portion of Cvent CONNECT 2017 below.


Cvent CONNECT 2017

CVB Attendee Perspective: Cvent CONNECT 2017

We’ve all been there: attending a tradeshow that your employer has spent thousands of dollars on, only to return empty handed and defeated with no new business to show for it. Gone are those days, since trade show technology and appointment applications make it easier to match the right buyers with the right suppliers. This


Cvent Blog

Creative Ways to Work with DMOs

Event planning takes a village, and the more you include your destination experts, the better your events will be. The hospitality industry has made a major focus shift toward the experience economy, moving farther away from purely transactional relationships. This means that destination marketing organizations (DMOs) are more involved and more valuable than ever. Here


Cvent CONNECT Trade Show Brings Industry Together

Empowered By Face-to-Face Interaction 300 exhibitors, including DryBar, Maui Jim, and VisitDallas  gave event professionals attending Cvent CONNECT the  chance to attend 20 minute, pre-scheduled appointments, providing the opportunity to meet with and source Cvent’s extensive network of hospitality, destination and other key event industry partners. Here’s a photo journey of the day.


#CventCONNECT Recap: Building Brand Ambassadors Step by Step Session

Have we done a good job of making sure everyone understands the mission and communication goals of our venue? Think about the power of having a guest hear a consistent message no matter who they meet at your venue. At the Cvent CONNECT 2017 breakout session entitled Building Brand Ambassadors Step by Step, attendees got


#CventCONNECT Recap: Addressing the Generation Gap Session

Customers born at different points of time have distinct preferences in what they value, how they spend their time and money, and what marketing they’ll respond to. Francesca Vereb, Senior Director of Product Marketing at Cvent, has over 20 years of strategic marketing and hospitality background, and she’s been in the trenches creating campaigns to


#CventCONNECT Recap: Planner Panel Session

Unforgettable events are created through a series of smart decisions by an event planner. Hoteliers alike were treated to tips from four top-notch planners during Cvent CONNECT 2017’s breakout session, “From the Planners: Client Success Stories.” Ashley Stewart, the session’s moderator, former planner, and now executive event producer, led the panelists’ in-depth discussion on their


#CventCONNECT Recap: Building Lasting Experiences Using Customer Data Session

We should be asking ourselves daily “How can we keep this customer happy? …because if we don’t, somebody else will.” Conor Wilcock began his session with this quote from Bill Gates. Conor knows a thing or two about keeping customers happy. As Research Director at B2B International, Conor’s performed market research with hundreds of clients,