Using Virtual Video to Drive Group Business Demand

For anyone who thinks they’re not familiar with augmented reality (AR), we have two words for you: Pokémon Go. While the wildly popular smartphone app has waned over the...

Cvent CONNECT

Cvent CONNECT Recap: Hospitality Cloud Product Roadmap

During the Hospitality Cloud Product Roadmap Innovations, we uncovered what new tools and solutions are in store for hotels, venues, and destinations in the coming year. What Does Cvent Do? Cvent is the world’s largest marketplace, bringing meeting planner and business transient buyers together with suppliers to do business in an efficient and cost-effective manner.


Cvent CONNECT

Cvent CONNECT Recap: How to Grow and Own Your Group Business

Nothing has been emphasized more during Cvent CONNECT than the need to understand and utilize technology. From implementing new products to capitalizing on data, technology can turn a basic process into a magical experience. And if you want to grow your group business and maximize its value, you need to leverage marketing solutions and digitals



CONNECT Session

How to Engage While You’re Onstage With a Mobile Event App

Have you ever heard of “nomophobia” before? Nomophobia is the fear of being without one’s phone. Whether or not you’ve heard the word before, you’re probably very familiar with the fear. People are emotionally connected to their phones. They feel anxious if they miss a text.  Phones are so ingrained in our lives now that


Henn na Hotel robots

Hospitality Goes High-Tech With Hotel Robots

When it comes to technology, hotels certainly like to invest in tools that help their marketing strategies or operational efficiency. But some innovations do that with more flash than others. Virtual-reality tours make it easier for planners to narrow down the list of potential cities or venues, helping sales. Attendees marvel at modern conveniences such


Data vs. Intuition: What Should Drive Hotel Decisions?

How much should algorithms dictate business decisions? That’s the provocative question posed by Harvard Business Review (HBR) in a case study about hiring and promoting employees. But it’s a question that can apply to a wide range of circumstances in a wide range of industries — including hospitality and events. As data become more available


Woman Using VR Headset

How AR and VR Can Enhance Your Next Event

Augmented reality and virtual reality are two of the biggest buzzwords in the technology industry right now, and for good reason. The technology, although not brand new, is developing rapidly and has huge potential to impact nearly every industry. From the fun implementation of AR in the popular Pokémon Go game to the life-changing uses


Cvent Chatbots

Chatbot Best Practices and Analytics

Are they dealing with a human or a bot? As long as guests and potential guests get the service and assistance they need, hospitality pros can boost productivity and even cut costs through the effective use of chatbots. What Are Chatbots? Even if you think you’ve never engaged with a chatbot, chances are you have. Both Amazon’s Alexa


Cvent | Chatbots

How Chatbots Improve Meetings and Events

While we see big brands using chatbots to engage users online, we are now seeing chatbots as a way to engage them more offline. Chatbots are now being used as a tool for events in helping capture audiences and attendees. We are seeing a trend of events moving away from apps as it’s becoming more