Our Customers Know Very Well What They Want

The number of visitors to Czech hotels has grown dramatically for five years in a row. Last year, a record 14 million people were accommodated in the country. Based on the statistics, the attractiveness of the Czech Republic for major international conferences will grow significantly again next year. In order to satisfy the demand and provide the best experience to guests, InterContinental Prague hotel is starting one of the greatest room renovations in its history.

Within the Czech Republic, the biggest number of business and leisure travelers come to Prague, where hotels are already reaching their capacities. Prague is a center of attention worldwide for obvious reasons: It’s a safe and vibrant place with history, services on an international level, and a rising number of investments going into infrastructure and development.

Renovation at a Glance

Prague’s iconic InterContinental hotel, built in brutalist architectural style, responds to hundreds of inquiries each year concerning the renovation of its 372 rooms. The reconstruction is divided into two phases: The first three floors of the hotel will be finished in March of next year. The reconstruction of the other four floors starts in November 2019, so InterContinental Prague will have completely renovated rooms by March 2020.

“Such renovation is a big project, and we are getting ready for this positive transformation. The main thing for us is to not affect the operation and comfort of our guests,” explains Zdenka Wiseman, director of convention sales. After the reconstruction, there will be rooms in six categories: classic, deluxe, executive, executive suite, club Intercontinental suite, and presidential suite with views of the Old Town or the river Vltava.

What Plays a Role in Convention Sales?

Nowadays, comfort and high-quality customer service, as well as the security and accessibility of modern technologies, are of great importance to every client. InterContinental Prague can certainly offer such services. Thanks to the hotel’s unique location and the international brand, it is one of the best properties in the city.

And how does the InterContinental Prague beat the competition? “Our customers know very well what they want. We approach them as partners and provide them with top-level service with a special approach. That’s what I think is the most important thing — to understand the client’s needs, to gain trust, to be flexible, and then to professionally carry out the work,” Zdenka says.

InterContinental Prague constantly upgrades its premises. Last year, it introduced a new concept for the Golden Prague restaurant. This year, the transformation of the fitness and spa center was completed. There’s always something to improve in order to offer guests from around the world the best experience ever.

For more information, visit icprague.com, zlatapraharestaurant.cz, and wfitnessspa.com.

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