Posts by Patti Shock

Patti Shock is the Academic Consultant for The International School of Hospitality, a certificate granting school based in Las Vegas.

She is a Professor Emeritus in the Harrah College of Hotel Administration at the University of Nevada, Las Vegas, having taught full-time at UNLV for over 25 years, chairing the Tourism and Convention Department for 18 years. Prior to that, she chaired the Hotel, Restaurant and Travel Department at Georgia State University in Atlanta for 10 years. She is currently teaching online classes for UNLV, Florida International University, Kennesaw State University and Southwest Minnesota State University.

Shock teaches Catering (and has co-authored 5 books on the subject). She also teaches Intro to Conventions, Exposition & Events Management and Convention and Tradeshow Management.

Shock has been a frequent speaker at industry meetings, and has been honored with many awards and accolades over the years, the most recent being inducted into the Convention Industry Council Hall of Leaders and the first Industry Icon Award from the National Association for Catering & Events. Additional information is available on her LinkedIn page. You can follow her on Twitter and Pinterest.

Patti enjoys sharing her knowledge with a wider audience in this blog. The content will include a combination of facts, her opinions and perceptions. She welcomes divergent views and additional examples in the comments fields.

The views expressed here are those of the author and do not necessarily reflect those of Cvent or any other organization or individual.

Introducing: Patti Shock

Patti J. Shock, CPCE, CHT, is a professor in the Harrah College of Hotel Administration at the University of Nevada, Las Vegas.  She has been at UNLV for almost 25 years and chaired the Tourism and Convention Department for 18 years.  Prior to that, Shock chaired the Hotel, Restaurant and Travel...read more

Cvent CONNECT Serves Up 3 Courses of Content

Tuesday’s opening session at was a seated breakfast, and MGM Grand served Egg White Fritatas from their Stay Well menu, a healthy menu developed by nutritionists at Cleveland Clinic Wellness. (If you haven't heard about MGM's Stay Well program, check out  Cvent CONNECT Chronicles: How to Stay Well...read more

Cvent CONNECT: Planner Loyalty Drivers: From One-Offs to Repeat Bookings

Beginning with the question, “Who is your best customer?” a panel session that featured James Gelfand, General Manager, PGA Resort & Spa; Ashley Kissinger, Global Account Director, Marriott International; Gregg Herning, VP of Sales, MGM Grand Hotel and Casino; and was moderated by Carol Lynch,...read more

Cvent CONNECT: Jagger, Madonna, Beyonce and Beiber: Being the Hotelier Who Can Rock Every Generation

This session, presented by Debra Zabloudil, from The Learning Studio, focused on the differences between the generations and how to market to them differently. She started out by commenting on how we are ‘younger’ at the same age as our parents and grandparents. Sixty is the new 40 and 50 is the new...read more

Vegas Weddings Are in Vogue

Destination weddings are hot right now. And Las Vegas is a prime destination. I recently asked celebrity wedding planner Brit Bertino of Event Excellence in Las Vegas, a few questions about the increasing popularity of Vegas weddings. What does Las Vegas offer that is unique beyond the Elvis wedding...read more

Cvent CONNECT Chronicles: Prepare Your Taste Buds

When people think of conference food, they don’t typically envision world-class cuisine. Instead, they think of the bland usual suspects offered at most events. You know what I mean—dry chicken, house salad, heaps of pasta. But this year’s Cvent CONNECT conference is different thanks to the savory,...read more

The Power of Education

Kat Cole, the President of Cinnabon, Inc., has a fascinating story to tell. She rose to her present position at the age of 32, having started in the hospitality business in her teens as a Hooters hostess. Oh, and she did it without a college degree. At first glance, Cole's story would suggest we...read more

Ordering a Fish Entree for your Next Meeting? Consider Lionfish

Lionfish, which are native to the Pacific and Indian oceans, are beautiful to behold. And tasty. Why eat them? Because they are now present in the Atlantic and Caribbean and devouring the native species at an alarming rate. According to Brett Ottolenghi, proprietor of Artisanal Foods,...read more

1-stop Shop for Continuing Education Scholarships, Research, and Travel Grants

In these cash-strapped times, do you ever wonder where you can find the money to continue your education? Let me introduce you to the Timothy S Y Lam Foundation.  The mission of the Foundation is to support research, education, and training by bestowing scholarships and grants to those seeking...read more

Get to Know: Brett Ottolenghi, Artisanal Foods

Everybody needs someone like Brett Ottolenghi in their life. When chefs in Las Vegas want top-quality, unique ingredients, they call Brett Ottolenghi, proprietor of Artisanal Foods. "Artisanal foods" are small-batch gourmet products, made by hand with loving care by craftsmen. They are not...read more

Who Else Wants Awesome 2015 Catering Trends?

I asked my friend James Filtz, Managing Director of Catering at Yale University, what trends he sees in catered events in the coming year: First, he sees gluten free going mainstream in most areas as the standard. Breakfast pastries and desserts will still be an opportunity but entrees, salads,...read more
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