5 Steps to RFP Success for Hotels

5 Steps to RFP Success for Hotels

Competition is fierce when it comes to RFP responses. Software automation goes a long way toward streamlining the process, but there are other things you can do to up your approval odds. Following tried-and-true expert advice will help you avoid common RFP pitfalls and move your response higher on the short list. Get honest Do


Social Engineering

Social Engineering: What Your Guests Don’t Know Could Hurt You

If you’re not familiar with WonderHowTo.com, it’s a site worth checking out. Its tagline is “fresh hacks for a changing world” and a notable “how to” post from a few years ago is titled “Use Social Engineering to Gain Unauthorized Access to a Hotel Room.” And while it contains a caveat indicating that the information


[Infographic] Hospitality Highlights at Cvent CONNECT 2017

Did you know that there were more than 2,000 planner attendees at Cvent CONNECT this year? From the Trade Show to the keynote presentations, there were plenty of activities and networking opportunities throughout the week. Check out our new infographic that shows the highlights from the Hospitality Cloud portion of Cvent CONNECT 2017 below.


Cvent Blog

Creative Ways to Work with DMOs

Event planning takes a village, and the more you include your destination experts, the better your events will be. The hospitality industry has made a major focus shift toward the experience economy, moving farther away from purely transactional relationships. This means that destination marketing organizations (DMOs) are more involved and more valuable than ever. Here


Cvent CONNECT Trade Show Brings Industry Together

Empowered By Face-to-Face Interaction 300 exhibitors, including DryBar, Maui Jim, and VisitDallas  gave event professionals attending Cvent CONNECT the  chance to attend 20 minute, pre-scheduled appointments, providing the opportunity to meet with and source Cvent’s extensive network of hospitality, destination and other key event industry partners. Here’s a photo journey of the day.


#CventCONNECT Recap: Building Brand Ambassadors Step by Step Session

Have we done a good job of making sure everyone understands the mission and communication goals of our venue? Think about the power of having a guest hear a consistent message no matter who they meet at your venue. At the Cvent CONNECT 2017 breakout session entitled Building Brand Ambassadors Step by Step, attendees got


#CventCONNECT Recap: Planner Panel Session

Unforgettable events are created through a series of smart decisions by an event planner. Hoteliers alike were treated to tips from four top-notch planners during Cvent CONNECT 2017’s breakout session, “From the Planners: Client Success Stories.” Ashley Stewart, the session’s moderator, former planner, and now executive event producer, led the panelists’ in-depth discussion on their


Engage Hotel Guests with Mobile

3 Ways to Engage Hotel Guests with Mobile

As the world goes mobile, more industries are communicating with clients through their preferred device. Hotels who include mobile strategies in their guest communication can enhance their guest services and increase loyalty. Engaging customers through a digital strategy can result in 40% higher guest loyalty rate and increase ROI by 564% A study done by


Hotel Tech Trends - Cvent

Have You Considered These Hotel Tech Trends?

As technology evolves, the number of communication solutions also continues to grow. With so many options, some of these services and products may be exactly what your hotel needs to gain a valuable edge on the competition. Below are some of the latest hotel communication trends and how they can upgrade and operationalize your property