Cvent CONNECT Recap: Trends in Hotel RFP Practices

It’s undeniable that business travelers provide hotels with an opportunity to maximize their profit. In a session with Business Travel News, we learned about trends in hotel RFP practices.

Trends in Corporate Travel Management to Consider

  • Growth
  • Consolidation/leveraging
  • New data tools
  • New travel managers
  • Project-based travel
  • Traveler demands

What do travel managers want from hotels?

  • Multiyear deals
  • Best and final offers, in one round
  • Consistent staffing
  • Attention to detail
  • Transparency and simplicity
  • Know the customer and market drivers

Key Takeaways

Despite the perceived hurdles to the transient sourcing process, travel managers still see value because of the decrease in rates. In terms of timing, some travel managers have tried switching out of the July-January RFP cycle, but with little success. Finally, it’s important to educate travel managers on why they should look at your property.


Madison Layman

Written by Madison Layman

A graduate of the College of William and Mary, my passion for writing began before I could read, with a nightly verbal diary dictation transcribed by my obliging parents. Since then, my word count has hit the millions and won't stop growing anytime soon. When I'm not writing or reading, you can find me binge-watching tv shows, baking elaborate desserts, and memorizing pop culture facts.