Hotels and corporate travel managers know the transient RFP process can be a huge pain. But it’s not going anywhere, with 80% of travel managers saying the savings and value are worth the time and cost, according to a recent report by the BTN Group and Cvent.
By streamlining the process, though, hotels can make travel managers’ lives easier, strengthen their customer relationships, and ensure better success. So how can the process be improved? The first step for hoteliers is to understand their business transient customers — and we can help.
Join our upcoming webinar, “Transient Hotel RFP Trends: What Travel Sourcing Managers Expect,” on Wednesday, Dec. 19, at 2 p.m. ET. You’ll learn about current trends in the RFP process and hear what corporate travel managers want, based on a recent survey conducted by the BTN Group and sponsored by Cvent.
The RFP Process From the Customer’s Perspective
Our webinar will share valuable insights from corporate travel managers that will inform your marketing strategies and help you win more transient business. For example, survey respondents said they were looking for:
- Faster process. A quarter of travel sourcing managers report that their hotel RFP process takes between 100 and 249 work hours.
- Improved service. Almost 40% said they have eliminated hotel properties because of rate availability issues, security, safety, or traveler complaints.
- Better proposals. Among the desired improvements cited were more multiyear deals and more thorough proposals.
Click here to register for this free session today. According to the BTN/Cvent report, a wide majority of travel sourcing managers said they wrap up their hotel RFP season in December, so now is the time to learn how you can win more of their business.
Make sure to sign up and mark your calendar for Wednesday, Dec. 19, at 2 p.m. ET!